When you contact SoftEngine AI, we collect the details you choose to provide, such as your name, work email, company, phone number, project type, and message. The website may also receive basic technical information such as IP address, browser details, and request metadata for security and abuse prevention.
We use inquiry details to understand your request, respond to you, discuss potential work, protect the website from misuse, and improve our communication process.
Contact-form delivery may use a secure email or webhook provider configured by SoftEngine AI. Credentials are handled on the server and are not exposed in the browser.
Inquiry details should be kept only for as long as needed to respond, manage business records, or meet operational and legal obligations.
We use server-side validation, spam controls, and credential separation for the contact form. No public website can guarantee absolute security, so sensitive credentials or regulated data should not be submitted through the form.
You can request access, correction, or deletion of inquiry information by emailing hello@softengineai.com. Some records may need to be retained where required for legitimate business, security, or legal reasons.